At MIROI, all our pieces are made to order, which means we make each piece especially for you. Because of this, we do not offer standard returns or exchanges.

However, your satisfaction matters to us. If you have any concerns regarding the size, product, or your order, please reach out to us and our team will be happy to help.

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Incorrect or Defective Items

If you receive an incorrect item or a product with a genuine manufacturing defect, we will be happy to offer a full refund or re-fulfil your order.

To be eligible, the item must be unused, unwashed and in its original packaging.

How to Reach Us

If there is an issue with your order, please email us at info.miroiindia@gmail.com within 3 days of receiving your order, with your order number and details of the issue. Photos or videos may be requested to help us understand the concern.

Once we receive your email, our team will review it and get back to you as soon as possible.

We’re a small team and every MIROI piece is made with care, so if something doesn’t feel right, just write to us. We’ll do our best to make it right.